Refund & Cancellation Policy

Every workspace gets 30 days free with every module. No card is collected, so there is nothing to refund and nothing to forget to cancel. We recommend using the trial to confirm Trustfield fits how your team works before paying.

• Solo — ₹199 per month, or ₹1,990 per year, for the whole company. GST at 18% is added on the invoice.
• Team — ₹449 per month, or ₹4,490 per year, for the whole company. GST at 18% is added on the invoice.
• Business — ₹899 per month, or ₹8,990 per year, for the whole company. GST at 18% is added on the invoice.

Prices are flat per company. Adding or removing team members never changes the amount.

• Monthly plans: cancel any time. Your workspace stays active until the end of the period you have already paid for. There is no auto-debit, so no further charge happens unless you pay again.
• Yearly plans: you may cancel at any time. The workspace stays active until the end of the paid year.
• To cancel, email us from the owner's registered email, or write to billing@trustfield.dev with your workspace name. We confirm within one working day.
• After the paid period ends we keep your data for 30 days in case you change your mind, then delete it. You can export your data at any time before that.

• First yearly payment: full refund if you ask within 7 days of the payment and the workspace was not used beyond evaluating it (for example, no more than 25 quotations or invoices created).
• Monthly payments: refundable within 48 hours of payment if the workspace is unused, or if the payment was made twice by mistake.
• After the refund window: payments are non-refundable for the period already used, because the service was available to you throughout.
• If a plan was charged at the wrong price, or we cannot provide the service for a sustained period through our fault, we will refund the affected period in proportion.
• Amounts refunded are the amount actually received by us, excluding GST already remitted, unless the refund is required by law or the error is ours.

If you are charged twice — for example you paid twice in the same minute, or paid while another payment was pending — we refund the extra payment in full. Failed or abandoned payments are never charged; if your bank shows a temporary hold, it is released by the bank, usually within 24 hours.

• Email billing@trustfield.dev with the workspace name, the payment id or Razorpay order id, the date and the reason.
• We reply within one working day and confirm eligibility.
• Approved refunds are sent back to the original payment method through Razorpay within 5–7 working days. Bank posting times vary.
• Where the original method cannot be credited, we may refund by UPI or bank transfer to an account in the payer's name.
• A GST credit note is issued for every refund against an invoice.

If you raise a chargeback with your bank instead of contacting us, we may suspend the workspace while the dispute is investigated. Talk to us first — most issues are a five-minute fix.

Every payment produces a GST invoice available from Billing → GST invoice, and by email on request. If the GSTIN or company name on an invoice is wrong, tell us within 15 days and we will issue a revised invoice.

We may change prices with at least 30 days' notice. A change never applies to a period you have already paid for. Because there is no auto-debit, a new price only takes effect the next time you pay.

Billing: billing@trustfield.dev · General: info@trustfield.dev · +91 80 4718 2400